Frequently Asked Questions
I don't know if this gas appliance is safe, what do i do?
It is illegal for anyone to use a gas appliance if they suspect it is unsafe. If you suspect there is a gas leak you should immediately do the following: Turn the appliance off and do not touch it until it has been checked by a Gas Safe registered engineer - that's where we can help. Call the National Grid's Gas Emergency Freephone number: 0800 111 999 and shut off the gas supply at the meter control valve (if you know where it is).
Do I really need to check between tenancies?
Before you re-let a property after tenants have vacated it, you need to ensure that all appliances and flues are safe and have an up-to-date gas safety check record. A copy of this record needs to be given to tenants prior to moving in. Regulation 36(2) requires checks for ongoing maintenance purposes, for instance, before a new tenancy is commenced. When tenants vacate your premises, they may have removed appliances unsafely (eg leaving open-ended pipes, having shut off the emergency control valve), or left their own appliances in place. Landlords should take the opportunity to clarify appliance ownership prior to re-letting.
Can I ask the tenants to take responsibility for the gas safety checks?
No. However, a contract can be drawn up between landlord and tenant for an appliance or flue to be installed in a non-residential part of the building, for example a shop or public house, which then becomes the commercial tenant's responsibility.